Dear valued SeaMiles Members:
As we transition to Silver Airways, we will be going through some changes.
Currently, our SeaMiles program will be closing down.
Don’t worry! There is still time to redeem your miles.
Airport / Saab340B Destinations
Deadline to redeem miles : Book by: August 31, 2019 Travel by: December 31, 2019
Seaplane / Downtown to Downtown
Deadline to redeem miles : Travel by: December 31, 2019
As we go through our merger, we thank you for your loyal and continued support.
Redeeming Your SeaMiles For Travel
To redeem your SeaMiles for travel, please send your request to firstname.lastname@example.org or call 1-787-946-7800. Please allow 24 hours or less for a response or confirmation. To expedite your request please provide the following information:
- Your 8 digit account number
- Name as it appears on your SeaMiles account
- If the traveler is not the SeaMiles account holder, please provide the full name as it appears on their passport
- Date of birth
- Date and time of travel
- Departure and destination cities
- Phone and email contact
- No advanced booking necessary
- All booking fees are waived
- Applicable taxes do apply. This amount varies depending on the destination and is due at the time of booking
Canceled SeaMiles Bookings
If you book a reservation using your SeaMiles and it is canceled you will incur a $35.00US rebooking charge. The miles will not be returned back to your account but instead will be held under your original confirmation number. Please retain your confirmation number to give to the reservation agent when you are ready to rebook.
No-Show SeaMiles Bookings
Reservations that are not canceled that results in a no-show will automatically forfeit the full amount of the miles applied to the booking. It is of great importance that you cancel your itinerary at least 4 hours prior to your departure time to avoid penalty.
If a passenger arrives later than 45 minutes prior to flight departure, they will incur a NO SHOW